Last updated: 26 August 2026 These terms apply to your use of this website and to any goods or services you buy from Ayda Cabinets. Please read them before placing an order. By placing an order you agree to these terms. 1. About us Ayda Cabinets supplies and installs custom cabinetry, kitchens and flooring, and sells related products through this website. Our contact details are at the end of these terms. 2. Prices and GST All prices shown on this website are in Australian dollars and include GST unless we state otherwise. Delivery charges, where they apply, are shown separately before you confirm your order. We may change prices at any time. The price that applies to your order is the price shown when you complete checkout. If a product is listed at an obviously incorrect price we will contact you before processing the order and you may cancel it for a full refund. 3. Quotes Quotes for custom cabinetry, kitchens and flooring are valid for the period stated on the quote. A quote is an offer to supply on the terms it sets out; it becomes a contract when you accept it and we confirm acceptance. Measurements, materials and finishes are confirmed at the site check, and a variation may be required if the site differs from the information the quote was based on. 4. Orders and availability Your order is an offer to buy. A contract is formed only when we confirm your order. If an item becomes unavailable after you order it we will contact you and offer a replacement, a delayed supply date, or a full refund. Stock shown on the website is indicative. Where an item is reserved for you at checkout, that reservation is held for a limited period while payment is completed and is released if payment does not succeed. 5. Payment Payments are processed securely by Stripe. We do not store your card details. Your order is confirmed once payment is successful. For custom work, the deposit and payment schedule are set out in your quote. 6. Delivery and pickup Delivery timeframes are estimates, not guarantees. Risk in the goods passes to you on delivery or on collection. You must inspect goods on receipt and tell us promptly if anything is damaged or missing. For pickup orders, we will tell you when the order is ready and how long we can hold it. 7. Custom and made-to-order goods Custom cabinetry, made-to-measure joinery and cut-to-size flooring are made specifically for you. Because of this they cannot be returned or exchanged because you have changed your mind. This does not limit your rights under the Australian Consumer Law. Timber, stone and other natural materials vary in colour, grain and texture. Samples and images on this website indicate the finish; small variation in the delivered product is normal and is not a defect. 8. Change of mind returns For stocked products that are not custom or made to order, you may request a return within 14 days of delivery or collection provided the item is unused, in its original packaging and in resalable condition. Return delivery costs are yours. We will refund the price of the goods once we have received and inspected them. 9. Your rights under the Australian Consumer Law Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures you are entitled to a replacement or refund, and to compensation for any other reasonably foreseeable loss or damage. For failures that do not amount to a major failure you are entitled to have the problem fixed within a reasonable time, and if that is not done, to a refund. Nothing in these terms excludes, restricts or modifies those guarantees. 10. Warranty In addition to your rights under the Australian Consumer Law, we warrant our installation workmanship for the period stated in your quote. Manufacturer warranties on supplied products are passed on to you. Warranties do not cover damage from misuse, accident, alteration by others, or failure to follow care instructions. 11. Cancellation You may cancel an order for stocked products at any time before it is dispatched for a full refund. Orders for custom or made-to-order goods may be cancelled before manufacture begins; once manufacture has begun, cancellation may incur costs already committed, which we will set out to you. 12. Liability To the extent permitted by law, and subject to your rights under the Australian Consumer Law, our liability for any claim relating to goods or services is limited to resupplying them or paying the cost of resupply. 13. Website use You may use this website for lawful purposes only. Content on this website, including images, text and designs, belongs to us or our licensors and may not be copied or reused without permission. 14. Governing law These terms are governed by the laws of Victoria, Australia, and the courts of Victoria have jurisdiction over any dispute. 15. Contact us Email: info@aydacabinets.com Telephone: 0420 449 677